Shipping Policy
Shipping Policy
At HOOR ARTS, we aim to deliver your order quickly and safely. Please review our shipping policy below:
Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery time: 3–7 business days for local orders, and 7–15 business days for international orders (depending on the destination).
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment.
Delays
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While we strive to meet our estimated delivery times, delays may occur due to unforeseen circumstances such as customs clearance, courier delays, or weather conditions.
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We appreciate your patience in such cases.
Wrong Address / Failed Delivery
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Customers are responsible for providing the correct shipping address.
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If a package is returned due to an incorrect address, additional shipping charges may apply.
Damaged or Lost Packages
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If your order is lost or arrives damaged, please contact us within 48 hours with proof (images of the package/item).
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We will work with the courier service to resolve the issue or offer a replacement/refund as per our policy.
Contact Us
📞WhatsApp:- 0324-7627754
email:- hoorarts123@gmail.com